Common Questions

Frequently Asked
Questions

Find answers to the most common questions about our TV and appliance repair services.

TV Repair Questions

How much does a TV repair typically cost?

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TV repair costs vary depending on the issue and TV model. Common repairs like power supply issues typically range from $149-$299, while screen replacements can be more expensive. We always provide a free diagnosis and upfront quote before starting any repair. If the cost of repair exceeds the value of your TV, we'll let you know and discuss your options.

Do you repair all TV brands?

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Yes! We repair all major brands including Samsung, LG, Sony, Vizio, TCL, Hisense, Panasonic, Sharp, and more. Our technicians are trained on a wide range of models and have access to parts for most brands. If we don't have a specific part in stock, we can usually order it within 1-3 business days.

How long does a TV repair take?

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Many repairs are completed same-day, especially for common issues like power supply problems or backlight repairs. More complex repairs may take 2-5 days depending on part availability. We'll give you an estimated completion time after we've diagnosed your TV. Most customers have their TVs back within 48 hours.

Is it worth repairing an old TV?

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It depends on the issue, the TV's age, and its original cost. If your TV needs a minor repair (power supply, main board, backlights) and is less than 8-10 years old, repair is often worthwhile. For major screen damage on older TVs, replacement may make more sense financially. We'll give you an honest assessment and never push you toward a repair that doesn't make sense for your situation.

Do you offer TV installation services?

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Yes! We offer complete TV installation services including wall mounting, cable management, and setup. We can mount any size TV (up to 85+ inches) and ensure it's secure and properly connected. Our installation prices start at $99 for standard setups. We also offer whole-home entertainment system setup and configuration.

Appliance Repair Questions

What appliances do you repair?

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We repair most major home appliances including washing machines, dryers, refrigerators, dishwashers, and ranges. We work with all major brands. If you have an appliance question not listed here, just ask — we may still be able to help.

Do you offer in-home appliance repair?

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Yes! For most appliance repairs, we can come to your home. This is especially convenient for washers, dryers, and refrigerators that are difficult to move. Some repairs may require bringing the appliance to our shop for diagnosis. We'll let you know what's needed when you call.

How much do appliance repairs cost?

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Appliance repair costs vary based on the issue and appliance type. Common repairs typically range from $89-$349. We provide free in-home estimates for appliance repairs and will quote you before starting any work. Diagnostic fees may be waived if you proceed with the repair.

Service & Warranty Questions

What areas do you serve?

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We serve Tarboro and surrounding areas including Greenville, Rocky Mount, Wilson, Nashville, Farmville, Enfield, Pinetops, Princeville, and Hollister. If your town isn't listed, call us anyway — we may still be able to help. Our typical service radius is about 45 miles from Tarboro.

Do you offer warranties on repairs?

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Yes! All our repairs come with a 90-day warranty on both parts and labor. If you experience the same issue within 90 days, we'll fix it at no additional cost. We stand behind our work and use quality parts to ensure lasting repairs.

Do I need to bring my TV to your shop?

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For most TV repairs, yes, we prefer to have the TV at our shop where we have proper diagnostic equipment and a clean workspace. However, we do offer some in-home services for TV consultations and simple setups. Large TVs (55" and above) are welcome to be dropped off at our location on North Main Street.

How do I schedule a repair?

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You can schedule a repair by calling us at (252) 823-4579, using our contact form, or stopping by our shop at 231 North Main Street in Tarboro. For TV repairs, you can typically drop off the same day. For in-home appliance service, we'll schedule a convenient time window.

What forms of payment do you accept?

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We accept cash, check, and all major credit/debit cards (Visa, Mastercard, American Express, Discover). Payment is due at completion of repair. For larger repairs, we may request a deposit before ordering parts.

Still Have Questions?

Our team is happy to answer any questions you have about our services, pricing, or repair process.