Privacy Policy
Last updated: January 2025
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information when you fill out forms or contact us
- Service details when you request TV or appliance repair
- Payment information (processed securely through our payment providers)
- Communications sent to us via email or through our contact forms
How We Use Your Information
We use the information we collect to:
- Provide and improve our repair services
- Communicate with you about appointments and service updates
- Respond to your questions and customer service requests
- Send you marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Payment processors for secure payment handling
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt-out of marketing communications
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Video Television & Appliance
231 North Main Street, Tarboro, NC 27886
(252) 823-4579
shmueljones@vtatech.cc