Our Story

A Small Business Built on Honest Work

Video Television & Appliance started back in 2015 with a simple idea: people deserve repair options that don't cost nearly as much as buying new. We saw too many families throw away perfectly fixable TVs and appliances just because the "easy" answer was a replacement.

Today, we're the go-to repair shop for thousands of households across Eastern North Carolina. We still stick to those original values — fair prices, quality parts, and doing the job right the first time.

2015
Founded
5,000+
Repairs Done
98%
Satisfaction
Video Television & Appliance shop front

Our Location

231 North Main Street, Tarboro, NC 27886

Meet The Team

The People Behind the Work

Our technicians aren't just skilled — they're passionate about getting your devices back to working order.

Shmuel Jones - Owner & Lead Technician

Shmuel Jones

Owner & Lead Technician

Over 15 years of experience in electronics repair. Specializes in Samsung and LG diagnostics.

Marcus Thompson - Senior TV Technician

Marcus Thompson

Senior TV Technician

10 years in the field. Expert in LED/LCD backlight systems and power supply issues.

Sarah Chen - Appliance Specialist

Sarah Chen

Appliance Specialist

Certified in major appliance repair. Handles washers, dryers, and refrigerators with ease.

David Williams - Installation Expert

David Williams

Installation Expert

8 years of experience mounting TVs and setting up home entertainment systems.

Our Mission

Why We Do What We Do

We believe repair should be the first option, not the last resort. New TVs and appliances are expensive, and most of the time, the fix is simpler than you'd think.

Our mission is to provide Eastern North Carolina with honest, affordable repair options. We explain the problem clearly, quote you fairly, and get the job done right.

We're not here to upsell you on things you don't need. If your TV is beyond repair, we'll tell you. If a simple part replacement will fix it, we'll let you know. That's just how we do business.

What Sets Us Apart

Locally Owned & Operated

We live and work in this community. Your trust matters to us because we're your neighbors.

Genuine OEM Parts

We source original manufacturer parts whenever possible for lasting, reliable repairs.

Fast Turnaround

We know how important your devices are. Most repairs are completed within 24-48 hours.

90-Day Warranty

All our repairs are backed by a 90-day warranty on parts and labor. That's our promise.

Our Service Territory

We bring our repair expertise directly to homes across Eastern North Carolina.

Home Service

We come to your home for diagnostics and certain repairs. No loading up your heavy TV.

In-Shop Repair

For major repairs, our workshop is fully equipped with parts and diagnostic tools.

Pickup & Delivery

For larger appliances, we offer pickup and delivery service in Tarboro and nearby areas.